Comments on: Toast Point of Sale

By: Tyler D

Tyler D — Mon, 17 Jun 2019 08:26:08 +0000

I want to jump off a bridge every time I use this system. Stay away. So slow. Such a mistake. I tell everyone I know to save them self.

By: Tony Konecne

Tony Konecne — Sun, 08 Jul 2018 17:05:00 +0000

I researched Toast very thoroughly and went through many hours of Q&A with the sales team. I feel duped.

I should have dug deeper and gotten more personal feedback from current users.

The platform has certain features that are very good, but not enough to outweigh all of the bad.

Hands down the worst part of it is their service and support after the sale. If I ever get through to support, they typically have to call me back with a solution…which never happens. My account “manager” responds to every communication with regurgitated boiler plate BS and has yet to solve any of my issues.

We have frequent issues with our card readers, and our warranty period is up in November. They won’t replace the crap readers with the newer upgrades.

You don’t get nearly the functionality and ease of use on the back end that you pay for. The reporting features are weak at best.

The inventory module is terrible. They claim you can use the tablets to do inventory…which is true, but it takes 4x longer to do it that way because you can’t select the fields to enter the numbers and then when you do, often times the quantities change. My account “manager” replied to my complaints about this with “Our inventory module may not be as robust as you need, maybe you could add on one of our partner software companies.” For another $500 a month. No thanks.

Short story: Run from Toast and never look back. I regret the move every single day.

By: pr

pr — Fri, 18 May 2018 18:15:28 +0000

Toast : Worst system ever, Never works properly. Their charges are too much. Not up to date with the technolodgy. Their sales people will say anything to make a sale. Dont trust them. save your money and time. Dont work with them. Really bad people, out to steal money. They will get you to sign papers and then keep staeling from you. DO NOT RECOMMEND IT

By: Rick Walton

Rick Walton — Thu, 27 Oct 2016 13:27:14 +0000

Perhaps I don’t understand the cost structure well enough yet, but $50 per tablet does not seem inexpensive to me; at least not in my case. I have 6 aloha terminals to replace. That’s 6 tablets, so $300/month or $3600 a year. Add to that any tablets I will need for servers and expo. I typically run 10 servers. It seems to me things could get pricey very quickly. Is there some kind of pricing scale or ceiling on pricing?

By: Vasil Ivanov

Vasil Ivanov — Thu, 14 Apr 2016 18:01:17 +0000

I was just wondering when was this review made. Thanks