Hot POS Trends for Rest of 2018 Posted on: July 25, 2018 - 15:10:40

The point of sale industry has been changing rapidly since the release of the iPad in 2010. While the last few years...

What Will PayPal Become? Posted on: July 24, 2018 - 15:17:36

Dan Loeb's Third Point recently took a massive position in PayPal. Loeb believes PayPal can become the next...

What is Square? Posted on: July 16, 2018 - 14:37:42

With a market cap approaching $27B and a non-stop barrage of press, we hear folks talk about SQ in a lot of different...

Toast POS Raises $115M in a Series D Round Posted on: July 12, 2018 - 13:58:21

This week Toast POS announced that it just raised a $115 million dollar Series D Round. This brings Toast’s total...

Read some of our users comments

Dennis Avery August 14, 2018 at 06:35:25 pm

Lavu is literately a POS.....we so regret the day we decided to use this product.......hasnt worked properly since we started using it and customer service is useless..........

In Response To: Lavu Point of Sale

Billy W. July 20, 2018 at 03:11:27 pm

Lavu is the worst P.O.S. platform available. I am a former employee and I resigned because of the misleading and outright lying that I was expected to do. Customer service is deplorable. In fact, our inside joke was just how terrible after-sale service was. I was in sales for a decent stretch and I experienced a 50% cancellation rate. I have a strong restaurant background and I understand the needs of a small restaurant owner. Lavu is a TERRIBLE option. You will almost certainly regret the purchase.

In Response To: Lavu Point of Sale

Martyn Hagon July 18, 2018 at 05:15:58 pm

I took on the whole package from clover, mobile credit card machine & printer and when I opened my shop then the clovers station and mini for processing card paymemts! The biggest mistake I ever made, £60.00 set up charge which I wasn’t told about £69.99 per + 25% VAT as they are Ireland based, no support, nothing, paid this for 2 years and now out of contract and they want £250.00+ VAT for me to come out of it for restocking and formatting their equipment! Not happy at all with this, if I could crack the system some how I would put on a different pos and keep the equipment.

In Response To: Clover Point of Sale

Tony Konecne July 08, 2018 at 05:05:00 pm

I researched Toast very thoroughly and went through many hours of Q&A with the sales team. I feel duped. I should have dug deeper and gotten more personal feedback from current users. The platform has certain features that are very good, but not enough to outweigh all of the bad. Hands down the worst part of it is their service and support after the sale. If I ever get through to support, they typically have to call me back with a solution...which never happens. My account "manager" responds to every communication with regurgitated boiler plate BS and has yet to solve any of my issues. We have frequent issues with our card readers, and our warranty period is up in November. They won't replace the crap readers with the newer upgrades. You don't get nearly the functionality and ease of use on the back end that you pay for. The reporting features are weak at best. The inventory module is terrible. They claim you can use the tablets to do inventory...which is true, but it takes 4x longer to do it that way because you can't select the fields to enter the numbers and then when you do, often times the quantities change. My account "manager" replied to my complaints about this with "Our inventory module may not be as robust as you need, maybe you could add on one of our partner software companies." For another $500 a month. No thanks. Short story: Run from Toast and never look back. I regret the move every single day.

In Response To: Toast Point of Sale

Duane Reeder July 02, 2018 at 05:09:55 pm

After purchasing LAVU in April of 2018 and spending over $8,000, three months have gone by and the LAVU system is still inoperable. It's some of the worst customer service I've seen and that's if you can even get a response from someone. LAVU is a VERY poor choice if you're looking for a POS system and I do not recommend purchasing.

In Response To: Lavu Point of Sale

Linnie June 29, 2018 at 03:03:48 am

It works quite well for me

In Response To: Revel Point of Sale

Vivian June 23, 2018 at 03:22:08 am

Thanks to the terrific guide

In Response To: Clover Point of Sale

Krista June 13, 2018 at 10:09:40 pm

My business partner and I decided to go with Clover and it was the BIGGEST MISTAKE!!! Every time we call customer support they tell us they can not help us we need to go to our iAccess account and submit the problem, and then they will send you an email explaining the process or who you need to contact. Be aware that the iAccess account is also a HIDDEN FEE that they do not tell you about BUT you are paying for it. We were so unhappy with all the HIDDEN FEES that we wanted to cancel. Here we are two weeks later, and still waiting for them to cancel our account. The number they gave us was the same number we had called FOUR times, and they are not the people that cancel your subscription. FINALLY, today on attempt number 5 the lady was finally able to contact me to the right department, and she admitted that she gets the same complaint all the time. So, beware they will keep sending you to the merchant number that has NOTHING to do with the Clover apps. Heads up when you are trying to cancel make sure you are well aware of who you speak to. They will keep charging your account until you FINALLY get directed to the correct department, and trust me you will be transferred at least 5 times each time you call. The best advice I can tell you is DON"T go with Clover!!!

In Response To: Clover Point of Sale June 11, 2018 at 12:02:02 am

It works very well for me

In Response To: Clover Point of Sale

Lonny June 10, 2018 at 04:20:41 am

Thank you for the excellent post

In Response To: Clover Point of Sale

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